![]() I traveled two and a half hours each way to take my laptop in to Rossmann Repair Group because I was so impressed with the skill and expertise displayed in. Got the wifey a nice glass of wine and picked computer up 45 minutes later. #External hard drive recovery nyc plusCable is bad and NOT HARD DRIVE!!!! Give us about 20 minutes we have these in stock and it will cost 100 bucks plus tax!!!!! OMG THANK YOU SO MUCH !!! went for a nice little dinner right on next block at this great little pizzeria/restaurant while we waited. He then opened the computer, hooked up his hard drive and it still didn't work. The guy says might be a cable issue they're known to go bad in these computers. ![]() She started started it up, saw the blinking file and handed it to a gentleman sitting at a work desk right next to her. Upon walking into this little shop a nice young lady asked to see the computer. Their pricing was tiered according to what had to be done to get the data and started at around 200 bucks so I figured I'd take a ride into the city with the wifey and hope for the best. Well went on yelp and saw Rossman repair group which was a 40 minute drive and had 4.5 stars on yelp. Pricing for this according to numerous data recovery shops was 500-1500 and like I said it wasn't definite they could get the data. My wife was in tears now because it wasn't even a definite that she could recover them. They said that hard drive was dead and to take it to a micro center or similar store to try and get my wife's pics and videos (which she NEVER backed up) off of the dead drive. Called apple and made appointment with "genius" bar. Upon startup all we saw was a blinking file with a question mark. ![]() #External hard drive recovery nyc proLong story short my wife's macbook pro wouldn't see hard drive. read more If I could give this place 10 stars I would. Upon startup all we saw was a blinking file. If I could give this place 10 stars I would. Thank you Louis, and I wish you deep happiness in your life. I wish more people knew the joys of being in the presence of his greatness and leaving so relieved you have your computer back that the rainstorm outside that night doesn’t annoy you. He seems happy but it bothers me that he says people are not quick to thank him. He treated my computer like it was a person and he treated me with dignity for wanting to rescue it. Yes Louis Rossmann is a true genius, unlike the misnomer coveted by apple technicians who are demeaning and often ineffective. I left a modest tip and thanked him and his really nice staff a few more times. I kept asking to pay him and he kept saying I could leave a tip if I wanted. Then he put it all back together better than Humpty Dumpty and sent me on my way. ![]() Then he gingerly opened up my tired computer and hooked power up from the inside, determined it was fixable and had some jolly guy in the back room hammer out the case for me while I waited. Frightened I would have to leave the computer there, Louis overheard me explaining I didn’t want the hard drive accidentally wiped and proceeded to start to analyze the problem. ![]() I showed up late on a Tuesday at his store frantic and worn out because this is my busiest time of the academic year. Their authorized repair people referred me to Louis before they abandoned me too. I had dropped the computer and it would not charge afterward. I use it for lecture, lessons, student presentations and all of my grading and internet at school. read more I teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. I use it for lecture, lessons, student presentations and. I teach at a gifted school and am dependent on a sturdy 7-year-old MacBook Pro purchased with a parents association grant. ![]()
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